FreakyBillion Privacy Policy

At FreakyBillion Online Casino, we respect your privacy and take the protection of your personal data seriously. This policy explains how we collect, use, store, and safeguard your information whenever you visit our website, complete a Freaky Billion login, or play through the FreakyBillion casino app. By registering an account and using our services, you agree to the practices described in this policy.

Who We Are

Our Freaky Billion platform is operated by Casiworx NV, registered at Groot Kwartierweg 10, Livestrong Building, Curaçao, under registration number 163922, and licensed under Curaçao OGL/2024/1278/0497. Payment processing is handled by our payment agent, Xenith Limited Ltd., based in Nicosia, Cyprus, registration number HE 450395. As the data controller, we determine how and why your personal information is processed whenever you play at FreakyBillion Casino.

Information We Collect

We collect personal data when you register, verify your identity, or use our services. This includes your name, date of birth, address, email, phone number, payment details, and identification documents required during verification. We also collect technical information such as your IP address, browser type, and device details whenever you access our platform through desktop or the Freaky Billion app.

• We collect the information you provide during Freaky Billion register
• We record transaction details related to every FreakyBillion deposit and withdrawal
• We gather gameplay history across our FreakyBillion slots and live casino titles
• We store communication records from your interactions with our support team

How We Use Your Information

We use your data to manage your account, process payments, verify your identity, and deliver the services you expect from us. Your information also helps us personalise offers such as a FreakyBillion bonus, free spins, or a Freaky Billion promo code you may choose to redeem. We may use your data to prevent fraud, meet legal obligations, and continuously improve our platform.

• We use your details to keep your Freaky Billion casino login secure
• We process your data to handle deposit and withdrawal requests, including any FreakyBillion withdrawal
• We analyse activity to tailor offers like a FreakyBillion no deposit bonus or Freaky Billion free spins
• We contact you regarding verification, security alerts, or important policy updates

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience across our website and within the FreakyBillion casino app. Cookies help us remember your preferences, keep you logged in, and understand how you interact with our games and promotions. You can manage or disable cookies through your browser settings at any time, although this may affect certain features of our services.

Sharing Your Information

We do not sell your personal data to third parties. We may, however, share your information with trusted partners who support our operations, including payment processors, identity verification providers, regulatory authorities, and technology vendors that help us run our Freaky Billion casino platform securely. Any third party handling your data is required to maintain strict confidentiality and security standards consistent with our own.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our security framework includes encryption, secure server infrastructure, and restricted internal access controls. While we work hard to protect every FreakyBillion login and transaction, no method of internet transmission is completely secure, and we encourage you to keep your own account credentials confidential.

Account Verification (KYC)

To comply with our licensing obligations and applicable anti-money laundering regulations, we require identity verification before processing certain withdrawals. We may request proof of identity, proof of address, and confirmation that the payment method belongs to you. This process protects both you and us, ensuring that every payout is released securely and only to the verified account holder.

Your Rights

You have the right to access, correct, or request deletion of the personal data we hold about you, subject to our legal and regulatory obligations. You may also object to certain processing activities or request a copy of your information. To exercise any of these rights, please contact our support team.

• You may request access to the personal data we hold about you
• You may ask us to correct inaccurate or outdated information
• You may request deletion of your data where legally permitted
• You may withdraw your consent to marketing communications at any time

Children's Privacy

Our services are intended solely for individuals aged 18 and above. We do not knowingly collect personal data from minors. If we discover that a minor has registered an account, we will close it immediately and delete any associated data without delay.

International Data Transfers

Because we serve players internationally, your data may be transferred to and processed in countries outside your place of residence, including Curaçao and Cyprus. We take appropriate steps to ensure that any such transfer complies with applicable data protection standards and keeps your information adequately safeguarded.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward to meet our legal, regulatory, and accounting obligations. If your account remains inactive for 12 consecutive months, it may be subject to inactivity charges as outlined in our terms, and related data will be handled in accordance with this policy.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. We recommend reviewing this page periodically. Continued use of our services, including any Freaky Billion casino login, after an update constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your data, need help with your FreakyBillion register process, or wish to review any part of this policy, please reach out to our support team at support@freakybillion.com or via live chat, available around the clock, 24/7.